Last Updated: July 31, 2026

Welcome to Fresh Start Moving Company LLC ("Fresh Start Moving Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and communications. By using our website or engaging our services, you agree to be bound by these Terms.

Agreement to Terms

By accessing our website at https://freshstartmovingco.org, requesting a quote, scheduling a move, submitting your information, or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website or services.

Description of Services

Fresh Start Moving Company LLC provides professional moving and relocation services, including but not limited to:

Residential moving

Commercial moving

Local moving

Long-distance moving

Packing and unpacking services

Storage solutions

Moving estimates

Moving consultations

Customer support

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

User Responsibilities

When using our website or services, you agree to:

Provide accurate and current information.

Keep your contact information up to date.

Use our website only for lawful purposes.

Not submit false, misleading, or fraudulent information.

Cooperate with our team during scheduling and service delivery.

Acceptable Use

You agree not to:

Use our website for unlawful purposes.

Attempt to gain unauthorized access to our systems.

Interfere with website functionality or security.

Upload malicious software or harmful code.

Use automated systems to scrape or collect website data without permission.

Violation of these Terms may result in suspension or termination of access to our services.

Payments & Billing

If you purchase services from Fresh Start Moving Company LLC:

Pricing will be provided before services are performed.

Payment terms will be disclosed in your estimate or service agreement.

Additional charges may apply for services requested after the original estimate.

Failure to make timely payment may result in delayed or suspended services.

SMS Messaging Terms

By providing your mobile phone number and expressly opting in, you consent to receive SMS text messages from Fresh Start Moving Company LLC regarding:

Appointment confirmations

Appointment reminders

Moving estimates

Scheduling updates

Customer service communications

Service notifications

Promotional offers (only when you have opted in)

You can cancel the SMS service at any time. Just text "STOP" to +1 (210) 900-5124. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +1 (210) 900-5124.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive appointment-based messages, with message frequency varying based on your interactions, appointments, and requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Fresh Start Moving Company LLC uses GoHighLevel to manage customer communications, including SMS, email, phone calls, voicemail, forms, and appointment scheduling.

If you have any questions regarding privacy, please read our Privacy Policy:

https://freshstartmovingco.org/privacy-policy

Communications

By submitting your contact information, you consent to receive communications from Fresh Start Moving Company LLC via:

Email

Telephone calls

SMS text messages (with your express consent)

Voicemail

Appointment reminders

Service notifications

You may opt out of marketing communications at any time. Transactional or service-related communications may still be sent when necessary to fulfill requested services.

Intellectual Property

All website content, including but not limited to:

Logos

Branding

Graphics

Images

Text

Website design

Service descriptions

are the property of Fresh Start Moving Company LLC or are used with permission and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis.

While we strive to provide accurate information, we do not guarantee:

Continuous website availability

Error-free content

Uninterrupted communications

Compatibility with every device or browser

Limitation of Liability

To the fullest extent permitted by law, Fresh Start Moving Company LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website

Delayed communications

Technical failures

Service interruptions

Third-party platform outages

Our total liability shall not exceed the amount paid for the applicable services.

Indemnification

You agree to defend, indemnify, and hold harmless Fresh Start Moving Company LLC, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from your use of our website or violation of these Terms.

Termination

We reserve the right to suspend or terminate access to our website or services at our sole discretion if these Terms are violated or if misuse of our services is detected.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements, or services.

Any updates will become effective immediately upon posting on our website. Continued use of our website or services constitutes acceptance of the updated Terms.

Contact Information

Fresh Start Moving Company LLC

Website: https://freshstartmovingco.org

Email: [email protected]

Phone: +1 (210) 900-5124

Address:
10304 Redding Bnd
San Antonio, TX 78254
United States

Last Updated: July 31, 2026